Meet the Founder

Mark Byrd, President & CEO
Mark Byrd, President & CEO of New Reflections Technical Institute, has been a pillar in the Kansas City, MO community for over 20 years. He acknowledged the needs of his neighborhood early on and charted a path to help. Through his construction program he recognized that many people in the community had not completed high school or obtained a GED. With his consistent belief that education is the key to ending poverty and uplifting the community, he started a General Education Degree Program (GED). This program started with 4 students and grew to an astonishing 3,011 graduates. Mr. Byrd recognized the importance of laying a firm foundation of education to begin building the futures of the youth in the community. Still not satisfied, Mr. Byrd applied for certification by the Department of Education and Secondary Education to begin providing classes that would allow people to get a foot inside the door of hiring companies.
Mr. Byrd has worked tirelessly to provide more opportunities through education and employment and has also created new partnerships with local employers to ensure that when courses are completed and certifications are received, jobs are waiting for NRTI students.
By providing these certifications, young people now have an answer to the lack of experience response from current employers. Once the approval was received he continued to certify with Workforce Innovation and Opportunity (WIOA), the Veterans Administration (VA), Vocational Rehabilitation (VR), and partnered with a number of community groups to assist their targeted demographics with education.
Meet the team

Alaia Martin, Director of Education and COO
Alaia Martin, Director of Education and COO of New Reflections Technical Institute, joined our team in 2022. Her mission is to expand the programming that the NRTI team has worked so hard to build, and to create new partnerships that magnify our community impact. She comes from a background in corporate finance and entrepreneurship, and is passionate about empowering the next generations with education and financial literacy.
Partnering Programs
KC REDEMPTION
New Reflections Technical Institute and KC Redemption have teamed up for our students! KC Redemption provides diversion and re-entry programs for individuals involved with the Justice System. Our partnership with KC Redemption provides training and employment opportunities for our students who are typically shut out of certain jobs and education due to their criminal background.
Case Managers work with our students to ensure successful completion while they navigate through the justice system. Probation and Parole Officers work hand-in-hand with New Reflections and KC Redemption to provide education and training, housing, and supportive services.
For more information, click here!
You can contact KC Redemption at 816-533-3139 or by email at info@kcredemption.com and someone will be help you!

NRTI Students
Incarcerated or Recently Released?
Are you currently incarcerated, pending incarceration, or just recently released from prison? New Reflections Technical Institute works with KC Redemption to assist our students to find resources, attend court-ordered classes, and participate in mandatory training.
If this is you, click the link and find our more about KC Redemption Re-Entry and Diversion programs.
Please note, a felony background will not prohibit you from employment, employment placement, or attending New Reflections Technical School. All are welcome here!