Start a Career in Computer User Support

Enroll, get trained, and get to work in your new IT support career – all within 6 weeks. At New Reflections Technical Institute, we’re here to help you do just that.


Get the training you need and start creating the life of your dreams in as little as 6 weeks – and with full funding available if you qualify.

Looking for a new career? Companies are always looking to hire competent, professional, and knowledgeable people to work in IT/computer support. It could be YOU! Many of our graduates go on to careers in IT customer service or as support staff in large corporations after graduation – and our staff is here to help find those jobs asap.

Funding is Available

Funding Available

If you meet certain qualifications, your education can be fully paid for. 

Learn from home

Learn Virtually

Learn from anywhere (we provide the tablet!) – when and where it works for you.

Change your Life

6 Week Course

Only 6 weeks from start to finish – then it’s time to start living the life you deserve.


Job Placement

After graduation, our staff will work to help you find your new dream job.


Alaia is a scholar, educator and entrepreneur dedicated to empowering people through education. She’s been a corporate finance executive for over 10 years, and runs her own financial literacy startup.

She holds an MBA in Finance and Bachelor’s degrees in Finance and Economics.

Alaia Martin, MBA

Alaia Martin, MBA

Computer User Support Course Outline

What You’ll Learn:

  • Oversee the daily performance of computer systems.
  • Answer user questions on computer software or hardware problems.
  • Set up equipment for employee use.
  • Install and perform minor repairs.
  • Maintain records of daily communications, problems and actions taken.
  • Read technical manuals, and conduct computer diagnostics.
  • Refer major hardware or software problems to vendors for service.
  • Develop training materials and procedures, and train users in the proper use of hardware or software.



Why Choose New Reflections?

At NRTI, we offer training in some of the most in-demand fields out there. In as little as 6 weeks, you can complete a certification, graduate, and we'll even help place you in a new position. Whatever's been holding you back, it's time to leave it behind. A new life is waiting.


Funding Available

Job Placement

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